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OUR POLICIES
OUR POLICIES
Check in and checkout time:
C/In 2:00 pm and C/Out 11:00 am (Late checkout is subject to availability).
Parking: Cars can drive upto the main porch of the Villa. Parking space upto 3 cars available.
Driver Stay: Accomodation can be arranged for your drivers at nearby hotels. We do not provide any accomodation or meals for drivers.
Maid Stay: No separate accommodation is available for maids. Accompanying maids will need to be accommodated in the bedrooms and will be charged at extra person guest rate.
Extra Person: All our rooms are appointed for double occupancy. In case you need to accommodate an additional person, we charge as follows...
-> Children below the age of 5 are complimentary
-> 5 years & above: INR 3000 ++ per night (rates inclusive of breakfast and dinner)
Power Backup: The Villa is equipped with full backup power supply which takes over automatically in case of any power disruption.
Housekeeping: Housekeeping cleaning services are available daily. However, bedsheets and towels are changed once in three days.
Medical First Aid Kit: For those tiny cuts and bruises we have a medical first aid kit handy. Just give us a shout if you need any help.
Nearest Chemist
Nearest Path Lab
Hospital & Ambulance
Nearest Petrol Pump
Nearest ATM
Divyam Villa is available for groups of friends & families and can only be booked as a single unit consisting of 5 bedrooms. We do not book individual rooms.
However, on a purely discretionary basis, we may accept a booking of a
minimum of 3 rooms and treat it as a booking for the entire cottage without
letting out the remaining rooms to anyone else.
Full payment for the Villa must be made at the time of making the booking.
1. No cancellation charges for bookings cancelled 30 days prior to date of arrival. Full refund of advance amount paid will be made.
2. For bookings cancelled 15 days prior to date of arrival, the advance paid amount would be credited for use at any future date within 180 days subject to availability and at the prevalent tariff at the time of re-booking. Such credit amount can be used for bookings of self or for anyone else.
3. For bookings cancelled less than 15 days prior to date of arrival, no refunds or credits would be available.
4. In the event any cancellation is made for reasons of any lockdowns on account of which travel is not possible, the advance amount will be credited as detailed in point number 2 above.
All refunds or credits will be made only where 100% advance payments have been made.
Please download the declaration form below for a full understanding on our pet policy.
1. We folow strict cleaning and hygiene guidelines in accordance with WHO guidelines.
2. The complete villa is fully sanitised prior to arrival of any guest and we ensure strict protocols for the same.
3. All bed linen including pillow covers, bed sheets & duvet covers used are freshly laundered and disinfected for every fresh arrival.
4. We have a UV Oven fitted in our kitchen where all supplies are fully given ultraviolet treatment before being put into use.
5. Our living/Dining area on the ground floor and snacketeria lounge at the first floor has been fitted with Corona guard*, a special technology that removes all dangerous microbes including Sars-Cov-2 instantly from the air before
these can come into contact with anyone.
* As claimed by the manufacturer. This product is marketed by Eureka Forbes.